F430 Eurospares UK - a complete disaster - Ferrari Life
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post #1 of 29 Old 09-13-2019, 11:20 AM Thread Starter
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Eurospares UK - a complete disaster

So 20 days ago I ordered from Eurospares UK, who claim to be the "World's largest stockist and supplier of Ferrari parts" 3 pretty common standard F430 parts 248095 Potentiometer / 200940 Front Wishbone (2x) / 184609 Flan bloc, I have used them plenty of times before without any major issues. My local Ferrari service dept would have these parts in less than 18 hours.

But now my car will end up being off the road for a month in the Summer and I am simply tired of their endless excuses, so I will never be using them again, you have been warned .....
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post #2 of 29 Old 09-13-2019, 02:35 PM
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Richard- Did you really need to tell us that?
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post #3 of 29 Old 09-14-2019, 12:41 AM
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Richard, their delays depend also on the price you pay. If you pay the full price, you'll get it in 3-5 days. Otherwise, you'll have to wait. Anyway, you can always cancel your order and take your parts from your local dealer if it's that urgent.
I ordered a lot parts from them and always been very happy.
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post #4 of 29 Old 09-14-2019, 09:55 AM
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Richard, this seems rather harsh judgment for a vendor you've said you used many times before without any major issues?

Too, as I'm sure you're well aware, trying to order anything in Europe/UK during the Holiday month of August is a challenge, especially if they're nonstock items?
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post #5 of 29 Old 09-15-2019, 09:22 AM Thread Starter
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I specifically asked them about delivery days when I ordered, you think having your F430 Spider off the road for a month in Summer is fun, I tried to cancel the order, but no it will arrive tom etc, is Maranello Spares UK the best alternative ? I will NEVER use Eurospares UK again, they have no structure and process in running their business

Last edited by RichardCH; 09-16-2019 at 12:18 PM.
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post #6 of 29 Old 09-15-2019, 09:27 AM Thread Starter
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and had I known of course I would have chosen my local Ferrari service dealer, who is fitting the parts, how is it they can still get the parts in less than 18 hours in August ?????????????????????
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post #7 of 29 Old 09-15-2019, 09:28 AM Thread Starter
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Whereas Eurospares UK is lost in space ...
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post #8 of 29 Old 09-15-2019, 09:49 AM
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I've never had ANY problem with Eurospares and I have used them for years.
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post #9 of 29 Old 09-15-2019, 01:45 PM
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Richard- Now you have trashed up two forums with your complaints. Keep them to yourself.

Took the parts 20 days to get there. What a crime.
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post #10 of 29 Old 09-16-2019, 08:16 AM Thread Starter
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Taz, if you don't miss driving your Ferrari for a month, I can suggest you are simply not driving it enough: ...

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post #11 of 29 Old 09-16-2019, 12:05 PM
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Richard- Like I said, stop whining. Like any good company, Eurospares will have times when they do not meet your lofty expectations.

Mine is a daily driver, so not an issue. Next time wait for the parts before ripping her apart.

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post #12 of 29 Old 09-17-2019, 09:06 AM Thread Starter
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My F1 Gearbox dictated the timing, not me and I am pretty sure anyone else would find it unacceptable too
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post #13 of 29 Old 09-17-2019, 06:04 PM
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I'm with Taz, you've aired your issue on two forums now.
I vote the Mods close this thread.

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post #14 of 29 Old 09-18-2019, 09:49 AM Thread Starter
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This chatboard is about Ferrari owners and how much we love our cars, not potential sponsors, if this thread is withdrawn I will insist my lifetime of posts is withdrawn on every thread I have started or contributed to. I will not post on this thread again, point made.
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Last edited by RichardCH; 09-18-2019 at 10:04 AM.
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post #15 of 29 Old 09-18-2019, 03:03 PM
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Wow, not all 411 of them?

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post #16 of 29 Old 09-18-2019, 03:45 PM
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Odd post, particularly singling out a specific supplier. 38 years in the Ferrari service business and my biggest, ongoing "challenge" is finding a sole parts supplier. Maybe that's why I have about 60 vendors throughout the world that help me procure parts. Some are better than others. Some are consistently superb. And there's often a correlation between availability and price...

I guess I'm confused as to why an aftermarket supplier was used when the dealer could (evidently) provided the needed parts within 18 hours...I suspect the "price versus availability, with time to deliver" equation was in full force.

Onward.
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post #17 of 29 Old 09-25-2019, 03:31 PM
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Quote:
Originally Posted by RichardCH View Post
This chatboard is about Ferrari owners and how much we love our cars, not potential sponsors, if this thread is withdrawn I will insist my lifetime of posts is withdrawn on every thread I have started or contributed to. I will not post on this thread again, point made.
Wow, you sound like Alan Shore in Boston Legal

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post #18 of 29 Old 09-25-2019, 08:13 PM
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Not sure why but I received an e-mail about Ferrari Life

I miss this place - good to see some names including Richard who sold me my Capristo for my 16M that Capristo replaced it it's entirety and has been sitting in the box it was delivered in.

You guys are the same but for Richard who I can't blame he want's his 16M time and he wants it now!
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post #19 of 29 Old 09-25-2019, 08:36 PM
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Doug- He has trashed up two forums with his complaints. Most of us are tired of his whining, especially since he got his parts, even if it did take 20 days.
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Every day I look around, and if nobody is shooting at me, it is a pretty good day.
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post #20 of 29 Old 09-27-2019, 01:20 PM Thread Starter
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Taz, if you & the Ferrarilife girls don't love driving your Ferrari as much as I do, I suggest youu
buy a Mclaren
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