Ferrari Maserati of Washington experience
anyone here dealt with Ferrari of Washington? need to know if they are an honest outfit and treated you all well with your purchases. so far my discussions with my sales person have been the best yet. Believe me, i have spoken to many reps in the past 2 months. Hence, anything you can tell me about this company would be most welcome. i checked BBB and nothing there. no news is good news?
I am no longer posting about specific cars i am interested in because i think someone is buying everything i am about to buy! (half joking) last couple were bought out from under me! I know...i know...Not meant to be i guess. we'll see about this one.
Cheng, I purchased my 550 Maranello from them in October of 2010. The deal started off poorly with the salesman trying to blow me off since I didn't want to pay his asking price for an overpriced car which was in perhaps 7/10 condition.
Had a very thorough PPI done by Josh Hill @ ECS, and I began dealing with the general manager of the dealership, and the situation quickly turned around. With the data from the PPI, I was able to get the car at my original offering price.
There were lots of "little" faults with my car and one or two biggies that needed tending to, which Josh did after the sale. I won't say that FoW hid these faults, but neither will I say they were unaware of them, since the car had been serviced there most of its life.
I'd buy another car from them, but I'd have it thoroughly inspected again. Highly recommend you use Josh for any PPI in that area - his shop happens to be 5 minutes from FoW.
I dealt with them in looking for out QP. Jason Parker was our sales rep and he was very profesional and generous. Although we ultimately did not buy the car, I wouldn't hesitate to buy a car from him.
I know nothing of the sales department but before spending a dime in service call me.
Josh, You are correct, Jason is now at Criswell.
I would imagine buying from them would be like buying from anyone. watch your back. if you come to an agreement on a car, ship it out to our sponsors nearby to have it thoroughly checked out. If you get the car you want, at the price you want and it checks out, who cares where you buy it? No doubt many will say they are great and some will say they suck. i can pretty much confirm that their service dept sucks though.
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Like I mentioned some time ago, market priced cars you can take your time, good deals you have to jump on. After a while, you will know the good deals.
yes, but DO take your time anyway....even good cars can be had [apparently] in time.
I have purchased two cars from FOW .. THey were both new cars a Ferrari and one was a new Maserati . I live 200 miles from them so I cannot really drive by and check on service so I reserve my comments on that. I plan to order a new california in the next couple of weeks I expect good service. If you are buying a new car they are fine if it is a used car they have some great consignments and generally want all they can get but who doesn't . they are mostly consignments from cars sold.
Regarding people buying the cars you are looking at I have purchased several older ferraris and I found the same thing a great ferrari at a fair price will sell quick...
I had a 550 i planned to buy from a Fcar dealer in california the night before I was to fly 3000 miles to see the car they sold it to someone else and I was paying over market for a great car and we had a deal no deposit .. Just glad I called to confirm would have been a shame to fly 3000 miles there and same amount back to look at a sold car.
Not a very good experience in buying my 16M. Car was not very clean inside. Had some exterior cosmetic issues that I had to fix out of my wallet. Car came with bald tires, got a discount for the tires, but then they added about $800 in fees for an out of state transaction. Was lied to about headlight condensation / mold, and had to call Ferrari of North America to get them to reimburse me for what it cost me to fix.
If you are looking at a car there, I would most definitely fly out and see it before buying.
Key piece right here
I'm not sure the dealer vets the consigned cars the same way as trade in becAuse the downside risk is different- but I may be wrong. That's where certified is good. Personally I would ask whether the car of interest is consigned.
Dealers are dealers as suggested. They try to make money. Period.
There are good deals fair deals and bargains.
Price sensitive or constrained buyers are at a disadvantage. I mean if you cannot go above a price point by going thru a dealer ,and a Ferrari dealer at that, they are less motivated to sacrifice e on price.
My suggestion is if you like the car, go check it out as suggested. They will see you are a buyer not a shopper. Put a deposit the. Get it the ppi as suggested. The buy car. You can structure the deal contingent on ppi. You can negotiate a service and other noncash items that add value to you.
The thing is sometimes deals can be found but they go fast when they're obvious to all. But good deals can still be had, they require more work. I mean no sales guy rolls over at hello.
All I can say is when you buy, I want a whole lot of pictures.
I looked at over 200 ptrs of the possible F430 from FoW. The car looked pretty clean from pictures but just did not have enough bells and whistles for the price. I am glad to hear all the comments though as i swore my sales person was excellent. I was almost convinced to buy w/o a PPI as FoW had just performed the Ferrari 101 pt inspection and compression test. I'd consider working with the same sales person, Daniel, again if they had the right car.
ya got a good point there. going to keep shopping. all this looking and asking questions really helps to narrow down options. some great advice indeed in this here forum. One line i rec'd from a dealer was, "the car only has 5000 miles! it's a brand new spanking car! why would you want a compression test as part of the PPI?" any thoughts there with the compression test? would you include that in your inspection?
I know this is a thread bump, but it's the first thing to pop up in Google search.
It pains me to see what has become of FoW. All mighty $ over customer service.
I was with FoW when they were at their old Sterling location, moved them into their current location.
Things were definitely better back then. I remember when we got our first Enzo, also sunk a lot into our race team.
Left right before we got the Lamborghini license.
Reading reviews on Web like this is truly sad.
Don't get me started on the total screwup with my TR
Thankfully, Richard sorted it out and prevented the car from burning to the ground (fuel hose related)
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