Already feel like my Ferrari dealer is hosing me - Ferrari Life
 
LinkBack Thread Tools Display Modes
post #1 of 15 Old 08-26-2011, 08:51 PM Thread Starter
Owner
 
Evolve13's Avatar
 
Join Date: Aug 2011
Location: Crystal Beach
Ferrari Life Posts: 70
Already feel like my Ferrari dealer is hosing me

So I am already falling out of love with my local Ferrari dealer.
I bring my 430 in the other day to have a tender installed and to address an issue with the top. On either side, there is the V shaped piece that goes down to rear deck lid. On my drivers side, the two pieces came apart a bit. Almost as if a clip popped off or something. They look at it and tell me the cable has come loose. I guess there is a cable that runs down the spline and keeps the two pieces together. I am told $125 to repair. That's awesome, as nothing at Ferrari costs $125. Service guy then informs me that the other sides tab is coming off and needs repair. I am then told I will need to replace both cables, and the labor to do so along with cables will now cost me $1275. Now listen, this is not my first hi line auto, but has anyone had this issue, know anything about it??
Then the guy has the stones to tell me my brakes are at 50% and should be changed. I get the dealers act, but it's like they have no shame. I know the costs involved with this car, but I can't stand being played stupid.
I can afford the car because I am not a mark, not the opposite.
Further, I am in the Tampa Bay area and was wondering if anyone knew a good repair shop, and or how I might locate one.
Thanks for reading my vent, and for any help.
Evolve13 is offline  
Sponsored Links
Advertisement
 
post #2 of 15 Old 08-27-2011, 12:31 AM
Administrator
Owner
Elite Member
 
Boxer's Avatar
 
Join Date: Apr 2004
Location: UK & Texas
Ferrari Life Posts: 15,136
Suggest you call:

Exotic Car Specialties
www.ECSofVirginia.com
201 Davis Dr. Suite L
Sterling, VA 20164
703.421.5356

and

Competizione and Sports Cars - Contemporary, Race and Vintage Ferrari Maintenance and Service Specialists

to get an alternative view.
Boxer is offline  
post #3 of 15 Old 08-27-2011, 03:39 AM
Owner
 
champagne612's Avatar
 
Join Date: Sep 2010
Location: St Louis
Ferrari Life Posts: 10,022
Quote:
Originally Posted by Evolve13 View Post
So I am already falling out of love with my local Ferrari dealer.
I bring my 430 in the other day to have a tender installed and to address an issue with the top. On either side, there is the V shaped piece that goes down to rear deck lid. On my drivers side, the two pieces came apart a bit. Almost as if a clip popped off or something. They look at it and tell me the cable has come loose. I guess there is a cable that runs down the spline and keeps the two pieces together. I am told $125 to repair. That's awesome, as nothing at Ferrari costs $125. Service guy then informs me that the other sides tab is coming off and needs repair. I am then told I will need to replace both cables, and the labor to do so along with cables will now cost me $1275. Now listen, this is not my first hi line auto, but has anyone had this issue, know anything about it??
Then the guy has the stones to tell me my brakes are at 50% and should be changed. I get the dealers act, but it's like they have no shame. I know the costs involved with this car, but I can't stand being played stupid.
I can afford the car because I am not a mark, not the opposite.
Further, I am in the Tampa Bay area and was wondering if anyone knew a good repair shop, and or how I might locate one.
Thanks for reading my vent, and for any help.
Ferrari service guys can be your best friend - talk to them and go over the labor hours and parts.

I replaced two screens on my 612. They were worth maybe 30.00 each but the dealer wanted 375 each. Called another dealer and they were 250.00 each.

The local dealer met the price and installed them for damn near free.

Those tops can be expensive - good luck
champagne612 is offline  
 
post #4 of 15 Old 08-27-2011, 06:17 AM
Owner
Elite Member
 
wetpet's Avatar
 
Join Date: Jan 2006
Location: Chevy Chase, Md
Ferrari Life Posts: 9,567
wait till they tell you you need to replace expensive parts you don't need to replace. or better yet, they charged you to replace them and they didn't. Or they don't top off the oil after a change or they mount your tires backwards even though there is a friggen arrow on them pointing the other direction. or they...... well you get the idea. All true stories. A good mechanic is hard, but good, to find.

Quote:
Originally Posted by Evolve13 View Post
Then the guy has the stones to tell me my brakes are at 50% and should be changed. I get the dealers act, but it's like they have no shame.


100% free webcam site! | Awesome chicks and it is absolutely free! | Watch free live sex cam - easy as 1-2-3
wetpet is offline  
post #5 of 15 Old 08-27-2011, 07:44 AM
 
Join Date: Aug 2011
Location: Lakeland,Fl
Ferrari Life Posts: 1
I have heard good things about these guys on the porsche side. They also service ferrari. Someone else might be able to chime in.

Here is their website Eibell Performance, Inc.
Yesod is offline  
post #6 of 15 Old 08-27-2011, 12:27 PM
Owner
Elite Member
 
tazandjan's Avatar
 
Join Date: Aug 2011
Location: Albuquerque, NM
Ferrari Life Posts: 11,881
Paul- I keep a list of mechanics highly recommended by owners. The only two I have in Florida are in Jupiter and Ft Lauderdale. Here is their contact information.

Tim Stanford Foreign Cars Inc.
287 S.W. 33 Street
Fort Lauderdale, FL. 33315
(954) 764-7824


Ryan
RS Imports
136 Toney Penna Drive
Jupiter, FL 33458
(561)743-6441


Taz
Terry Phillips
tazandjan is offline  
post #7 of 15 Old 08-27-2011, 03:12 PM
Owner
Elite Member
 
wetpet's Avatar
 
Join Date: Jan 2006
Location: Chevy Chase, Md
Ferrari Life Posts: 9,567
Taz, your list, if willing to share it, could be a valuable resource in the subscriber section. We could put together a protocol for adding shops to the list with checks and balances. just a thought.



100% free webcam site! | Awesome chicks and it is absolutely free! | Watch free live sex cam - easy as 1-2-3
wetpet is offline  
post #8 of 15 Old 08-27-2011, 07:52 PM Thread Starter
Owner
 
Evolve13's Avatar
 
Join Date: Aug 2011
Location: Crystal Beach
Ferrari Life Posts: 70
Thanks a bunch guys.
Listen, I know the price, and the cost of these cars, I just don't expect the full blown, pressure filled replace it all every time sales tactics exhibited this last visit.
I get that the badge on this car means things cost more.
Dropped off my QP last week and when i spoke to the service guy about a repair and why that particular service was so much, he was at least honest and said, "WELL, IT'S A MASERATI"
But this guy at Ferrari was just being a pig I felt.
I appreciate all the numbers, and if anyone out there knows some credible repair shops in the Tampa Bay area, that would be great.
Thanks
Evolve13 is offline  
post #9 of 15 Old 08-27-2011, 08:19 PM
Owner
 
champagne612's Avatar
 
Join Date: Sep 2010
Location: St Louis
Ferrari Life Posts: 10,022
I agree ... bears eat meat and pigs eat sh*t - you have every right to find a shop you trust.
champagne612 is offline  
post #10 of 15 Old 08-27-2011, 08:23 PM Thread Starter
Owner
 
Evolve13's Avatar
 
Join Date: Aug 2011
Location: Crystal Beach
Ferrari Life Posts: 70
Quote:
Originally Posted by champagne612 View Post
I agree ... bears eat meat and pigs eat sh*t - you have every right to find a shop you trust.

LOVE THAT!!!!

Pigs get fat, hogs get slaughtered!
Evolve13 is offline  
post #11 of 15 Old 08-27-2011, 11:56 PM
Owner
 
lucca brazzi's Avatar
 
Join Date: Jun 2011
Ferrari Life Posts: 862
repairs

hello Sir,,sorry to hear about the issues with your car,,,and i hope you get them sorted soon,,for a fair price,,,anyways,,,im not sure whats going on with some Ferrari dealers ,,old school tactics,,,but my main guess,,would be greed !!!....you would think that all Ferrari dealers would act and do business in a fair and ethical manner,,,and that goes for the independent shops as well,,,i myself,,use an independent shop,,,whom i trust completely,,he even lets me find parts on my own,,if i choose to I also have lots of trouble out here , finding good and competent and non destructive motorcycle mechanics,,they are just as hard to come by,,,its a different world out there,,,the last guy who put tires on my 1300...left a pinch bolt out of my front fork tube !!!!...luckely,,,i noticed it,,and had a spare bolt in my tool box,,that worked,,
lucca brazzi is offline  
post #12 of 15 Old 09-03-2011, 04:06 PM Thread Starter
Owner
 
Evolve13's Avatar
 
Join Date: Aug 2011
Location: Crystal Beach
Ferrari Life Posts: 70
Quote:
Originally Posted by Yesod View Post
I have heard good things about these guys on the porsche side. They also service ferrari. Someone else might be able to chime in.

Here is their website Eibell Performance, Inc.
Thanks so much.
Thats the first local shop I have gotten word on.
I am going to visit shop next week and will report back what I see and think in case any others are in my area.

I think somewhere on here someone suggested an area for repair shops.

Wouldn't it be great to have a section for repair shops, body shops, custom shops, stereo, etc etc.

And have a way for members who have used them to post an honest rating and evaluation of shop and services.

I always turn to a referral from a compadre when i can.

I don't know how much work this would be for admin, but I think it would be great.

Kind of like an angies list for Ferraris!!!!
Evolve13 is offline  
post #13 of 15 Old 09-04-2011, 05:27 AM
Owner
 
bryanp's Avatar
 
Join Date: Oct 2005
Location: Santa Fe, NM
Ferrari Life Posts: 642
second on Tim Stanford in FtL - excellent reputation.

Although there are regional exceptions, the hundreds of stories you hear about the behavior of the FNA-authorized service dep'ts remind me of the old Lily Tomlin bit back when the phone company was a monopoly; "We're the Phone Company. We don't care. We don't have to . . . ."
bryanp is offline  
post #14 of 15 Old 09-05-2011, 10:36 AM
 
Join Date: May 2009
Ferrari Life Posts: 1
I have also been told that Tim Stanford is the man in FL, as long as you are OK going cross-state for his services. Independents near Tampa... I have heard good things about Sanzogni in Sarasota: Home Page, though I admit that I have not used them yet. I'm in Tampa, as well.
rsdavidson is offline  
post #15 of 15 Old 09-05-2011, 10:58 AM
Owner
Elite Member
 
tazandjan's Avatar
 
Join Date: Aug 2011
Location: Albuquerque, NM
Ferrari Life Posts: 11,881
Independent Shop List

If we can get some seconds on either of those independents, I will add them to the list. If enough owners like, I will post my list in the owners section when Andrew completes the reorg tomorrow. Once we have a list, recommendations and seconds can be used to add to the list. Would make it easier than hunting through the regional forums.

Then comes the hard part, removing a shop from the list. Best not to have Andrew involved with the list at all to keep him out of trouble.

I have a few I need to add, like Josh Hill, before the list is ready for prime time.

Taz
Terry Phillips
tazandjan is offline  
Reply

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome
Copyright 2012 ONE Media, Inc.
FerrariLife is independently run with no affiliation with Ferrari SpA
Ferrari for Sale | Maserati for Sale