Being a Ferrari virgin I called Competizione, re: a car I was looking at to see if they knew of it or had any input etc.
So just your typical, pain in the rear-end customer call.
I spoke with Fernando who was very helpful, took the time to talk to me. and was a pleasure to speak to.
He was very sincere (didn't exactly tell me what I wanted to hear), but that was quite refreshing and I felt he was honest, straightforward.
Seem like somewhere I wouldn't hesitate to take my business, unfortunately I'm in the frozen north and they are located 2300 miles away.
It was just a phone conversation, but I was impressed.