BMW Malaysia just pissed me off
This is my story: I just bought a Mini Cooper S in electric blue 2 weeks ago, which i've paid in full for. BMW promised me that the car would be ready in 2 days or 3 at the most since the car is already in KL and has cleared all custom clearance and duties. So i happily took their word, and expected to receive delivery of the car in the timeframe which they have afforded me with.
It's been two weeks and i still haven't received the car. They said that the tax bracket has changed and that when i paid for the car, the duty was not PAID. Now the duty has apparently changed and they are having trouble clearing the car through customs. According to BMW, there will be NO increase in the payment which i have already done, but i hate the position which they have put me through. BMW explicitly acknowledged my problem and told me that i'm not the ONLY ONE! Get that! They're telling me as though it's a good thing; ie i'm not the only one in the frickin sinking boat.
This experience has left me truly SORE. My uncle went through the same thing when he purchased his 3 series. It took TWO MONTHS. I truly hope i won't go through the same plight.